[updated 24 Oct 13]
Work Programme Provider Avanta has created a clone of Universal Jobmatch (UJ) called Avanta Jobs (AJ), unlike UJ, AJ does not appear to give the choice of not giving permission for anyone voluntarily using or mandated to use AJ of not allowing Avanta staff full or read only access to an account users activity and personal data. What is also not made clear is that all personal data entered onto AJ belongs to the DWP as the Data Controller.
“Work Programme participants are not mandated to use www.avantajobs.com and can therefore choose not to use this site…. If a participant wishes to stop using the website they can do so….where personal data is loaded onto www.avantajobs.com DWP remains the data controller…” [owner]
From: DWP Central FoI Team – 24 October 2011
Q: If the Avanta Work Programme Customer Agreement form is not signed, does Avanta have any authority to mandate use, registration and uploading personal data to avantajobs.com?
A: A recent set of FOI disclosures of Avanta correspondence with the DWP* (see note below) clearly indicated the authority to view a AJ user’s account comes via the signing of it’s ‘Customer Agreement’ (CA) form, needless to say this suggests not signing the CA could make it impossible for Avanta to mandate:
1. Creating a AJ account
2. Uploading personal data, such as a CV onto AJ
3. Avanta having access to a user’s personal data on AJ
“The authority [consent] for this [user account access by Avanta] comes from the signed Work Programme Customer Agreement form”
From: Avanta Dwp Communications, via DWP Freedom of Information – 22 October 2013
Related FOI response:
Q: “Whilst on the Work Programme, Can I be mandated to sign any forms given by my provider, this includes, Action Plans and Monthly Review documents”?
A: “there is no mandatory requirement for individuals to sign specific forms”
From: DWP Central Freedom of Information Team – 26.03.13
*Comment: All Work Programme Providers are subject to the Freedom of Information Act
More on the #DoNotSign principle:
Notes: Welfare rights law and DWP guidance, in particular, changes frequently.
You may find more recent information via http://refuted.org.uk/category/ or by using the website search facility (top right)